Mitsui Garden Hotel Ginza-gochome

This is our 2nd time staying at the Mitsui Garden Ginza. The hotel is very clean, comfortable, staff members are amazing! Extremely helpful, friendly and professional at the same time. ^We also went to Shari for our New Year’s Eve dinner and it was lovely.

It was my first time in Tokyo, Japan, and it was unbelievable experience. The hotel is in Japanese modern, contemporary style. There were a lot of complimentary things such as pyjamas, face masks, disposable toothbrushes, cotton pads, etc. Everything you need will be here and more. The location is in the heart of Ginza: you can find near the subway stations, convenience stores, shopping street and etc. Now I'm obsessed. Also I'd like to thank the staff there for attention to the details and friendliness. I had the situation: after check-in we went to the room and already were ready to sleep. After 30-40 minutes it's turned out I forgot my backpack at the reception. In the end, I found it there, standing where I left it, nobody touched it.

Dear Heritage Collection on Boat Quay Team, I am writing to express my heartfelt thanks for the wonderful experience I had during my stay at your hotel. The cleanliness of the hotel was exceptional, which made my stay incredibly comfortable and pleasant. The convenience of the location added to the overall excellent experience. I would like to extend a special thanks to three of your outstanding staff members: Ryan, Loc, and Divina. Their warm hospitality and attentive service made my stay truly memorable. They were always friendly, helpful, and went above and beyond to ensure that I had everything I needed. Thank you once again for making my stay so enjoyable. I look forward to returning in the future and will certainly recommend Heritage Collection on Boat Quay to my friends and family.

My original booking was a single room in which the view is the roof top of the other building nearby. Luckily, there are twin bed room available, and I could change the next 2 days with additional charges, the view is much nicer and I like it a lot. Metro stations, shopping malls, restaurants and etc. are nearby, very convenient and I highly recommended it.

The hotel is perfectly located in Ginza, close to metro and train stations, just a few steps from the Kabukiza, and very close to some of the main department stores, good restaurants, etc. Rooms are correct, with everything needed, and it is very helpful that there are a couple of washing machines in the basement.